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Return Policy Page

RETURN POLICY

Last updated April 10, 2024


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within two (2) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at saleozoecom@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

SALEOZO
Attn: Returns
RMA #
23
Simmakal
MaduraiTamilnadu 652001
India

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:
     ●     1.Damaged by the customer
     ●     2.When we complain without taking a video while opening the shipment.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
     ●     Withdrawals will be made only if the customer gives valid reasons. When the delivery boy delivers the product ordered by the customer, after the customer has seen it and bought it, if there is any technical error in it, the customer can only access the service of the company from which the product was purchased, and the product cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+91 7449000104
saleozoecom@gmail.com

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